聯絡技術支援

聯絡技術支援

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For Taiwan Users Only
免付費電話:
0800-588-818 (市話撥打完全免費;全年無休,24小時服務;提供中文與英文雙語服務)
當地電話:
02-2250-1070 (手機與市話皆可撥打;全年無休,24小時服務;提供中、英文雙語服務)
註1:撥打0800為全程免費電話。
註2:撥打02-22501070則比照一般電話撥打費率計算,不會有國際通話費用產生,請放心。
(以上為TP-Link台灣代理商建達國際之服務據點,目前TP-Link在台維修服務由代理商進行)
當地電話費用:
Depending on rate of different carriers.
電子郵件:
support.tw@tp-link.com
服務時間:
24 hours a day, 7 days a week.
For Global Users
Tel:
+86 755 26504400 (English Service)
Fee:
Depending on rate of different carriers, IDD.
Service Time:
24 hours a day, 7 days a week
Note:
We currently have an outage to our Cloud and is affecting Amazon Alexa, Google Assistant and IFTTT services. If you meet similar issues between Kasa devices and the 3rd party integrations, please keep an eye on the Cloud service status dashboard in our official website (http://www.tp-link.com/en/support/status ). Hotline and chat service may be crowded and please wait patiently, we are actively working on resolving the issue and will update the progress in time.

De forma prática e simples, acesse o nosso servi?o de suporte técnico através de nosso canal de Chat on-line, e caso queira, receba o histórico da conversa em seu e-mail cadastrado.

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